A Go-High-Level automation that handles missed or cancelled appointments by notifying the internal team, waiting 15 minutes, and sending a follow-up email to the client to maintain communication and encourage rescheduling.
GHL Automation Case Study
Cancelled/Ghosted Email
Category
GHL Automation
Client
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Start Date
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Designer
Dynasty Maker
Project overview
Case study
Automated handling of missed appointments with team alerts and client follow-ups.
• Trigger: Appointment status change
• Immediate team notification
• 15-minute processing delay
• Client re-engagement email
• 35% rescheduling rate
• Real-time team awareness
• Automated client retention
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